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refund policy

In principle, we do not accept returns or exchanges for customer convenience.

In addition, we will accept returns and exchanges only in the following cases.

  • Defective product

  • ​Damaged during shipping

  • I received something different from what I ordered

the productWithin 7 days after arrivalPlease contact us by e-mail or using the inquiry form.

(​ *Especially for damage during delivery, it is necessary to contact the courier company within 7 days of delivery.If it is not in time, we will compensate you. Please note that it is not possible.)

□ Precautions when returning items

Please return it in the same condition as when it was delivered. (If you don't have a box to put the item in, please wrap it in an alternative packing material.) please note.

*For the return address, etc.,I will write it in the reply from here.

□Timing of refund/replacement shipment

 

After checking the returned item, if there is no problem, we will issue a refund (or send a replacement item) as soon as possible.

 

□Shipping fee for return

We will bear the cost unless it is for the customer's convenience. ​

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